Open the integration
Start from the Shannon Radiant WhatsApp integration area.
WhatsApp Integration
Connect authorised WhatsApp Business assets through a clearer flow.
Eligible business customers can use the supported Meta onboarding flow to connect authorised WhatsApp Business assets and return to Shannon Radiant with the relevant integration context.
Business authorisationUse the supported Meta login and Embedded Signup flow.
Asset visibilityView authorised WABA and phone number information where available.
Message workflowUse supported messaging functionality for authorised business customers.
Policy alignmentPublic privacy, terms and data deletion information remain accessible.
Connection journey
Four steps from authorisation to workspace.
Authorise with Meta
Complete the supported business login and WhatsApp Embedded Signup flow.
Return to Shannon Radiant
After successful authorisation, the relevant business asset information can be associated with the account.
Use supported features
Access business asset views and supported messaging workflows from the application.
business_management
Used to identify and associate authorised business assets with the correct customer account where required by the flow.
whatsapp_business_management
Used to access and manage authorised WhatsApp Business assets, phone numbers and related configuration.
whatsapp_business_messaging
Used to send and receive WhatsApp Business messages on behalf of authorised business customers.