Shannon Radiant helps businesses connect authorised WhatsApp Business assets and manage customer conversations in one place.
Legal

Terms of Service

Effective Date: 6 October 2026

These Terms govern access to and use of Shannon Radiant services operated by STEVEN WAY LIMITED.

1. Service Provider

STEVEN WAY LIMITED, Company Number 13035486, 75a Barking Road, London, England, E16 4HB, United Kingdom.

2. Services

Shannon Radiant provides business communication, customer engagement, contact management and supported third-party integration features.

3. Account Responsibilities

Users are responsible for providing accurate information, maintaining account security, limiting access to authorized personnel and ensuring that business communications are lawful.

4. Acceptable Use

Users may not use Shannon Radiant for spam, fraud, impersonation, malware distribution, privacy violations, harassment, illegal activity, security circumvention or violation of third-party platform rules.

5. Messaging Responsibilities

Businesses are responsible for determining whether they are lawfully permitted to contact each recipient and for obtaining required consent.

6. Third-Party Services

Third-party integrations may be governed by separate provider terms. Shannon Radiant is not responsible for changes or outages in services controlled by third parties.

7. Privacy

Personal information is handled in accordance with our Privacy Policy.

8. Suspension

Access may be suspended where reasonably necessary because of security risks, abuse, fraud, legal requirements or violations of these Terms.

9. Service Availability

We aim to provide reliable service but cannot guarantee uninterrupted or error-free availability.

10. Intellectual Property

The Shannon Radiant website, software, branding and original content are protected by applicable intellectual property laws.

11. Limitation of Liability

To the maximum extent permitted by law, STEVEN WAY LIMITED will not be liable for indirect or consequential loss arising from use of the service.

12. Governing Law

These Terms are governed by the laws of England and Wales, subject to mandatory rights available under applicable law.

13. Contact

admin@shannonradiant.shop · +44 20 3638 2768

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